Terms & Conditions

Terms & Conditions



The Site is a shopping website where you can browse, select and purchase Products from twoscoops.com.au ABN 73 547 235 078 (“twoscoops.com.au”, “us” or “we”).

Your access to and use of the Site, including your orders and purchases of Products through the Site, is governed by these terms and conditions. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern www.twoscoops.com.au’s relationship with you in relation to your use of this website.


Ordering from twoscoops.com.au

You may purchase Products by selecting and submitting your order through the Site in accordance with these terms and conditions. Any order placed through this Site for a Product is an offer by you to purchase the particular Product for the price notified (including the delivery and other charges, fees and taxes) at the time you place the order, on the terms and conditions set out in these twoscoops.com.au terms and conditions. We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the Site. You agree to provide us with current, complete and accurate details in response to requests by us, to you, for information.


Acceptance or rejection of an order
In certain circumstances, we may need to reject your order, including but not limited to where the requested Product is not available or if there is an error in the price or the product description posted on the Site.

Each order placed for Products through the Site that we accept results in a separate binding agreement between you and us for the supply of those Products. For each order accepted by us, we will:

(a) supply the Products in that order to you in accordance with these terms and conditions; and

(b) send you an email confirmation of that order – though with the nature of the internet we cannot guarantee receipt. Please add the twoscoops.com.au email address to your contact/address book to ensure emails are not sent to SPAM folders or blocked by your fire wall.

If we reject an order placed through the Site, we will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.In the interests of all our customers, we may refuse to supply if multiple orders are placed for large quantities of the same product for the same billing or shipping address.


Payment Methods
You may pay the fees and charges for an accepted order with any of the following payment methods: Visa, Mastercard, American Express (all via eWay), or an authorised twoscoops.com.au gift certificate. If we are unable to successfully process your nominated payment method (being the applicable credit card, eWay payment, or gift certifcate) for your order that is accepted by us, then we may cancel your order.

If you choose to pay by credit card, you authorise us to debit the amount that is payable from your nominated credit card for an accepted order. You must not pay, or attempt to pay, for Products through any fraudulent or unlawful means.


Your Privacy
At www.twoscoops.com.au, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. www.twoscoops.com.au respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth). Please read our separate Privacy Policy carefully – here.


Your Account
If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Twoscoops.com.au reserves the right to refuse service, terminate accounts and/or remove or edit content if twoscoops.com.au, acting reasonably, deems that the customer is acting in breach of these terms and conditions or is using the Site in a fraudulent or improper manner.


Our site and its contents are provided to you on an "as is" basis. We make no warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non infringement to the fullest extent permissible pursuant to applicable law. Although we use our reasonable best efforts to ensure the accuracy of the Content on our site, we make no representations or warranties as to the accuracy, correctness, or reliability of the Content. There may be technical inaccuracies, typographical or other errors, programming bugs or computer viruses in this website or its contents. Further, we make no representations or warranties that the functional aspects of our site will be uninterrupted or error-free, or that our site or the server that makes it available are free of viruses or other harmful components. By using this site you acknowledge that its use is at your own risk. As a convenience, our website may link to other websites that may be of interest to you but are not under our control. These links do not imply an endorsement by and we are not responsible for the availability of, or the content contained in, any linked site.


Neither twoscoops.com.au, its Directors, nor our Content providers will be responsible or liable to you, or any other party, for any direct, incidental, consequential, indirect, or punitive damages (including negligence) that result from your access to, or use of, this website or its Content.


This site includes registered trademarks, and other trademarks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trademarks is strictly prohibited.


Although technical and professional consultation is undertaken; twoscoops.com.au cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release twoscoops.com.au entirely of all responsibility for any consequences of its use.


Delivery of products
Please see our delivery information here.


Damaged Products and Returns
Please see our returns policy here.


Changes to our Terms and Conditions
These terms and conditions may be updated from time to time, and so we recommend that you read these terms carefully each time you agree to them during the ordering process.

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we accept:

  • Visa
  • Master card
  • American Express
  • Eway
  • Paypal